Part of our series: Shining a Light on Trustworthy Solar
In a solar industry plagued by shortcuts, false promises, and failed service, Atma Energy has charted a different path from the start. Long before exposés and lawsuits brought widespread attention to the industry’s worst behavior, we built our business on something radical: technical accountability. While others raced for sales, we focused on service, so when the job gets complex, we’re the ones that OEMs trust to get it right.
“In the wake of the San Antonio Express-News investigation into abusive solar sales and broken installs, our approach hasn’t changed. It’s just become even more necessary.”
— Supratim Srinivasan, CEO, Atma Energy
Why Enphase Refers to Atma
Enphase Energy doesn’t hand out referrals lightly. As one of the industry’s top manufacturers of microinverters and home battery systems, Enphase keeps a close eye on who delivers, not just in performance, but in professionalism.
As summarized in the Enphase Installer Spotlight: Atma Energy, Atma’s command of the entire energy ecosystem—from rooftop to battery to grid—sets them apart as not just installers, but problem-solvers.
Atma’s field engineers are frequently the ones tapped for:
Fixing misconfigured or misinstalled systems
Installing beta-stage hardware and firmware updates
Supporting customers with unique usage patterns or legacy gear
We don’t just meet spec—we set the bar for what smart, supported solar looks like in the real world.
Case Study: Restoring Power Without Replacing the System
Customer: David P., Garden Ridge, TX
Problem: No solar production for months, no monitoring, and another installer wanted $2,000–$5,000 to replace the inverter.
How Atma Responded:
David found us through the CPS contractor list after striking out with his original installer.
On our first visit, we ran diagnostics and suspected the inverter didn’t need replacing—it just needed fuses.
We returned with the correct parts and got the system fully restored.
Outcome:
Total cost? Just a service fee.
David enrolled in Atma’s O&M plan for long-term support.
We Don’t Walk Away When It Gets Hard
“I don’t know how long my system wasn’t working, but thanks to ATMA, everything now works—and my bill is the lowest I’ve ever seen. Adrian even got all 16 microinverters talking to the app again.”
— Ettakay N.
Some of the toughest service tickets we handle aren’t even our installs. And that’s exactly how we’ve built our reputation.
1. The Mindset
Other companies ghost the moment things get technical. We lean in. We view service complexity as part of the job, not an exception.
2. The Tools
With full access to live monitoring portals, commissioning software, and historical design data, our team can:
Diagnose ground faults and failed optimizers
Identify panel mismatches, wire issues, and firmware conflicts
Resolve app visibility issues without sending a tech every time
3. The Experience
From off-brand legacy gear to sub-code attic wiring, we’ve seen (and fixed) it all. And we know how to talk customers through it in plain language.
4. The Follow-Through
Some jobs take two site visits, insurance calls, or coordination with roofers. We own the problem until it’s solved, and we communicate like we’d want if it were our own home.
Testing the Future: Enphase Beta Installs
Atma isn’t just resolving the past—we’re helping shape what comes next.
We’re proud to be part of Enphase’s elite pilot team for new product launches. In 2025, we were selected to install and test:
The IQ Battery 10C
The IQ Combiner 6C
Grid sync and commissioning software
These beta rollouts aren’t just for show. Our team troubleshoots firmware in real time, reports field conditions, and ensures that new tech works where it matters most in customer homes.
From the Field: Off-Grid Precision in a “Corvette-Class” System
Some customers just want a reliable backup. Others—like Michael V.—want off-grid performance that rivals race cars.
In partnership with Enphase, Atma installed a precision-tuned Enphase Energy System on Michael’s ranch-style home:
8.28 kW of solar
23 IQ8 microinverters
2 IQ Battery 10Ts
20 kW generator
The system not only keeps his home powered through Texas blackouts, but also lets him run intentional “drill outages” to test backup behavior.
“It’s like a shiny new Corvette. I test it all the time, and it just works.”
— Michael V.
Why This Level of Trust Matters
This level of technical collaboration isn’t something you can buy; it has to be earned. One project at a time. One fix at a time. One customer at a time.
When OEMs like Enphase refer their toughest cases to Atma, they’re not just passing along a name. They’re betting that we’ll:
Keep their products running in the field
Educate homeowners with honesty
Represent their brand with care
We don’t take that lightly. And we never take shortcuts.
Next in the Series:
Five Tools, One Transparent Process: Solar That Actually Makes Sense — Discover how Atma’s entire solar journey is supported by a simple but powerful five-tool framework that makes going solar intuitive, interactive, and fully transparent.