Part of our series: Shining a Light on Trustworthy Solar
What if every step of going solar felt clear, trackable, and actually helpful? At Atma Energy, we designed our entire process from first click to long-term performance verification around five tools that give homeowners real insight, real support, and real confidence. It’s not about selling faster. It’s about making solar make sense.
Transparency has always been the foundation of Atma Energy’s approach—intentionally built from day one to address the very challenges we saw plaguing the solar industry: misleading promises, hidden fees, and vanishing installers. Those same issues were later spotlighted in the San Antonio Express-News’s investigation In Broad Daylight, reinforcing just how necessary our model truly is.
Because when trust is the foundation, transparency is the framework.
1. You Enter Your Energy Bill → Instant Solar Design
Your journey starts the moment you visit our website. Our Public Solar Design Tool lets you estimate your system size, savings, and payment options—without a single sales call.
You’ll see:
Your estimated system size and output
Cash vs. loan pricing (including dealer fee transparency)
Savings projections over time
Optional battery backup analysis
This tool is used by 400+ Texans daily, and it puts real decision-making power in your hands from the beginning. No guesswork. No gimmicks.
2. You’re Interested → We Build a Custom Proposal
Like what you saw? When you're ready, a Residential Solar Advisor (RSA) helps build a tailored proposal using Atma’s interactive Proposal Builder.
Unlike the static PDFs most companies use, our proposals are:
Fully interactive—you can toggle between loan types, system sizes, and battery options
Engineering-driven—based on drone scans, shade analysis, and electrical detail
Transparent—every cost, incentive, and detail laid out clearly
Explore how our proposals work. Michael S. and Chris B. praised the clarity and engineering-first focus that helped them make confident choices.
You Sign → Your Project Tracker Goes Live
Most solar companies go quiet after the contract. We go visual.
Once you sign, the Atma Project Tracker gives you a real-time, color-coded roadmap:
Engineering, permitting, inspections, installation—all visible
Notes from our team as they happen
Install photos and QA check results
Onboarding meeting and go-live date
Customers like Len T. and Kenneth J. loved how the tracker replaced uncertainty with progress.
4. Your System Is Live → You Start Monitoring the Truth
Atma doesn’t stop at flipping the switch. Our Monitoring Dashboard shows:
How much of your home’s energy is covered by solar
Month-by-month comparison of projected vs. actual performance
Seasonal insight and dollar savings
And if something’s off? We’re already on it.
Most issues are fixed remotely in 24 hours
Field service within 48 hours
Proactive alerts, not passive reporting
5. You Have a Question → Your RSA Is Still There
We’re proud of our tools, but the fifth tool is human. Your RSA is never just a salesperson. They’re a solar guide.
At Atma, we:
Keep the same RSA with you post-sale
Don’t hire based on quotas or commissions
Train advisors to walk away if solar isn’t right
That ongoing support is what sets us apart. Whether it’s tech questions, billing, upgrades, or just peace of mind, you’ll always know who to call.
What Customers Say: From First Click to Final Connection
Zach M. experienced every phase:
“From the initial sales process to the final installation, every step was executed with excellence and professionalism. They took the time to educate us, answered every question, and exceeded our expectations. Our roof has a wild number of pitches and slopes, but the design and install teams made it look effortless.”
He also praised Atma’s installation team:
“They were respectful of our space, kept everything clean, and sometimes stayed well after dark to get it done right. Their responsiveness was incredible. We’d recommend them to anyone.”
Zach’s journey showcases what these tools are built for: consistency, clarity, and care at every step.
The Process at a Glance
Design Tool — Instant estimates from your bill
Proposal Builder — Interactive, engineer-led solar designs
Project Tracker — Real-time progress from start to install
Monitoring Dashboard — Promise vs. performance, side-by-side
Live RSA Support — The same advisor throughout the journey
One Process. Five Tools. Total Confidence.
This is what happens when a solar company invests in building a better process, not a faster pitch.
Where others hide behind PDFs or ghost after installation, we bring transparency to every phase. Our tools are designed to put you in control, show you what to expect, and ensure you’re never in the dark.
Because going solar shouldn’t feel risky. It should feel obvious.
And that’s what happens when five tools become one transparent process.
Next in the Series:
The Lending Backchannel: When Financing Companies Refer Us Customers — Discover why banks and ethical lenders trust Atma to do right by homeowners, before, during, and after the loan is signed.